Privacy Policy

At Absort Solutions Limited, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, physical address, and other contact details you provide when you contact us, request a quote, or sign up for our services.
• Payment Information: Billing details and payment information when you purchase our products or services. Payment processing is handled by our trusted financial partners.
• Technical Information: IP address, browser type, device information, and browsing behavior when you visit our website.
• Project Information: Information about your property, energy needs, site conditions, and other details necessary to design and install your solar system.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and deliver our products and services
• To process payments and manage transactions
• To design and customize solar solutions for your specific needs
• To communicate with you about your project, quotes, and service updates
• To respond to your inquiries, comments, or questions
• To improve our website, services, and customer experience
• To send you promotional information about our services (only with your consent)
• To comply with legal obligations and regulatory requirements

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With Financial Partners: When you apply for financing, we may share necessary information with our financial partners to facilitate the approval process.
• With Subcontractors: We may share project-related information with subcontractors or partners involved in your installation.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us understand how you use our site and improve our services.

You can control cookie preferences in your browser settings. However, disabling cookies may affect some features of our website.

6. Third-Party Links

Our website may contain links to third-party websites, including financial partners, social media platforms, and other external sites. We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any external sites you visit.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.

8. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Withdraw Consent: Withdraw your consent for marketing communications at any time.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically for any changes. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

11. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from or related to this policy shall be subject to the exclusive jurisdiction of the courts of Nigeria.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: